Introduction

• Sustainable Agriculture: We are dedicated to promoting sustainable farming and production practices that minimize our ecological footprint and promote responsible resource management.

• Biodiversity Conservation: We commit to protecting and enhancing biodiversity in tea-growing regions by maintaining natural habitats and promoting the cultivation of indigenous plant species.

• Water Management: We will promote implementation of efficient water management techniques to reduce water consumption and protect water resources in tea estates.

• Carbon Footprint Reduction: We will actively work to minimize our carbon footprint through sustainable transportation, energy efficiency measures, and the use of renewable energy sources in our operations.

• Reducing Single-Use Plastics: We will actively seek to eliminate single-use plastics in our operations and packaging. This includes:
  • Phasing out plastic wrapping in favor of sustainable alternatives.
  • Encouraging the use of bulk purchasing and refill options for customers.
  • Partnering with suppliers who share our commitment to reducing plastic waste.

• We practice Equality, we embrace Diversity, and we respect all Races and Religions. Therefore, we will foster a diverse and inclusive workplace that promotes equal opportunities for all employees, with a focus on empowering women and marginalized groups.

•  Employee Welfare: We are committed to providing fair labour practices, a good work-life balance, safe working conditions, respect for human rights, wellbeing and happiness of our employees, and opportunities for professional education, skills and capacity development for all our employees.

• Community Engagement: We engage with local communities to understand their needs and collaborate on initiatives that promote social well-being and social cohesion, and philanthropy.

• Cultural Heritage: We respect and promote the cultural heritage of the regions where we operate, ensuring that our practices honour local traditions and customs.

• Tea is zero in Calories, and rich in antioxidants, and there is substantial scientific literature regarding its polyphenolic compounds and their association with beneficial effects on the cardiovascular system, immunological system, and metabolic health.

• Innovation: We will continue to develop innovative tea products that assist in Health and Wellness.

• Research: We will promote further research into the contribution of all our value added tea products towards better health.

• Education and Health: We will promote educational and health initiatives in all our communities, including programs for children and families to enhance their quality of life.

• Fair Trade Practices: We commit to fair pricing and ethical sourcing of tea from our producers, ensuring that farmers receive a fair wage and support for their agricultural practices.

• Local Economic Development: We will continue to invest in local communities, creating jobs and supporting local businesses, especially individual entrepreneurs and SME’s, to strengthen their economic resilience.

• Long-Term Partnerships: We will foster long-term relationships with suppliers and producers to ensure stability, mutual growth, and shared sustainability goals.

• Sustainability Reporting: We will transparently report on our sustainability performance, setting measurable goals and sharing our progress with stakeholders.

• Stakeholder Engagement: We will engage with stakeholders, including customers, employees, suppliers, and communities, to solicit feedback and improve our sustainability practices.

• Continuous Improvement: We will regularly review and update our sustainability goals and practices to ensure continuous improvement and responsiveness to emerging challenges and opportunities.

Mackwoods is dedicated to being a leader in sustainability within the global tea industry, leveraging on its established track record of sustainability for 183 years. Our commitment to economic, environmental, health and wellness, and social sustainability, is integral to our heritage and our future. We believe that by upholding these principles, we can create lasting value for our customers, employees, all our communities and stakeholders, and our planet, for future generations.